Refund Policy

Zion Host proudly offers its customers a 30 day money-back guarantee. This guarantee allows customer to order our services with full confidence and zero risk. Consequently, customers may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date.

Terminated accounts are not eligible for this guarantee if the termination occurred due to a violation of Terms of Service section 4;
Refund does not apply for one-time fee services, IP’s and software licenses;
Refund does not apply for products bought by Zion Host resellers;
If there is a cancellation request at the end of billing period, a refund will not be processed after service termination;
Refunds are processed only if immediate cancellation request is received via the client area;
Due to payment service limitations refunds can’t be processed if payment was made via Bitcoin, Webmoney or CashU payment services;
After cancellation, please submit sales ticket via client area with refund request;
Refunds are processed within 3 business days.

If a customer has any questions regarding this policy, he can contact us anytime.